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Keeping safe against scams

5 May 2020

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Unfortunately, there are still a number of people involved in scams, online, by phone and at your door. They are trying to take advantage of the Coronavirus pandemic. Please keep yourself and others safe by being aware of the scams that are around.
There are places that you can access support and safeguard yourself against scams.
They include:
Suffolk Police: If you encounter a person carrying out a doorstep scam and their behaviour is threatening then you can call the emergency services for immediate support. If there is no immediate danger you can contact your local police.
You can call the emergency services on 999.
You can call your local police force on 101.

Suffolk Trading Standards website offers this advice on spotting and dealing with scams:

How to spot a scam

Scammers will:

    • contact you out of the blue
    • ask for personal or financial details
    • put you under pressure to respond quickly
    • ask you to keep their offer a secret
    • make promises that sound too good to be true

You should:

    • verify their identity
    • lookout for grammatical or spelling mistakes
    • never give out your bank details
    • never send money to someone you don’t know
    • say no to persuasive sales talk

There is a national campaign that encourages everyone to take a stand against scammers. It is called 'Friends Against Scams'. Here is what Suffolk Trading Standards says about the campaign:

'Friends Against Scams' is a campaign which aims to protect and prevent people from becoming victims of scams by empowering communities to 'Take a Stand Against Scams'.

Scams affect the lives of millions of people across the UK. People who are scammed often experience loneliness, shame and social isolation.

The aim of Friends Against Scams (a National Trading Standards Scams Team initiative) is to:

    • inspire action
    • highlight the scale of the problem
    • change the perceptions of why people fall victim to scams
    • make scams a local, regional and national topic

By completing the online learning  (which takes approximately 20 minutes), anyone can learn about the different types of scams and how to spot and support a victim.

With increased knowledge and awareness, people can make scams part of everyday conversation with their family, friends and neighbours, which will enable them to protect themselves and others.

Citizens Advice Consumer Service can offer support if you or someone you know has been scammed. They will give you advice on what to do next.
You can visit the website (www.citizensadvice.org.uk) or call Citizens Advice Consumer Service on 03454 04 05 06.

Action Fraud is the UK's national reporting centre for fraud and cyber-crime. You should report fraud if you have spotted a scam or have been scammed, defrauded or experienced cyber-crime.
You can visit the website (www.actionfraud.police.uk) or call Action Fraud on 0300 123 20 40.

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